Sale revoked

Right of Withdrawal

Right to withdraw

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us

Schwarzenbach Hotelsoftware
Senserstraße 2
82140 Olching
Germany
Email: kontakt(at)software4hotels.de

by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In no event will you incur any fees as a result of such reimbursement.

Special notes for digital content and software

In accordance with Art. 16 lit. m of the EU Consumer Rights Directive (2011/83/EU) and § 356 (5) BGB, the right of withdrawal for contracts concerning the supply of digital content not supplied on a tangible medium expires if

  • the entrepreneur has begun the performance of the contract,
  • the consumer has expressly consented to the entrepreneur beginning the performance before the expiry of the withdrawal period, and
  • the consumer has confirmed his knowledge that he loses his right of withdrawal by his consent with the beginning of the performance.

When purchasing a software license or a digital download, you explicitly confirm during the order process that you agree to the immediate commencement of the performance of the contract and that you are aware that you thereby lose your right of withdrawal.

Legal bases: EU Consumer Rights Directive 2011/83/EU | Directive (EU) 2019/770 on digital content and digital services | §§ 312g, 355, 356 BGB