Privacy Policy

Basics

This Privacy Policy is intended to inform users of this website about the nature, scope, and purpose of the collection and use of personal data by the website operator Schwarzenbach Hotelsoftware.

The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with statutory provisions. As new technologies and the continuous development of this website may lead to changes in this Privacy Policy, we recommend that you reread the Privacy Policy at regular intervals.

Definitions of the terms used (e.g. “personal data” or “processing”) can be found in Art. 4 GDPR.

Access data

We, the website operator or site provider, collect data about access to the website due to our legitimate interest (see Art. 6 Para. 1 lit. f. GDPR) and save these as "server log files" on the website's server. The following data is logged in this way:

  • Visited website
  • Time of access
  • Amount of data sent in bytes
  • Source/referral from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g., to be able to clarify cases of abuse. If data must be retained for evidentiary purposes, they are excluded from deletion until the incident has been finally clarified.

Reach measurement & cookies

This website uses cookies for pseudonymized reach measurement, which are transmitted to the user's browser either from our server or from a third-party server. Cookies are small files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies for reach measurement to be stored on your device, you can object to the use of these files here:

Common browsers offer the option not to allow cookies. Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make the corresponding settings.

Collection and processing of personal data

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the data collection.

Personal data is any information that serves to determine your person and that can be traced back to you - for example, your name, your e-mail address and telephone number.

You can also visit this website without providing any personal information. To improve our online offering, however, we store your access data to this website (without personal reference). This access data includes, for example, the file you requested or the name of your Internet provider. Due to the anonymization of the data, it is not possible to draw conclusions about your person.

We process personal data such as first name, last name, IP address, e-mail address, place of residence, postcode and content information from the contact form.

Handling of contact data

If you contact us as the website operator through the contact options offered, your information will be stored so that it can be used to process and respond to your inquiry. This data will not be passed on to third parties without your consent.

Handling of comments and contributions

If you leave a comment or contribution on this website, your IP address will be stored. This is done due to our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR and serves the security of us as the website operator: Because if your comment violates applicable law, we can be prosecuted for it, which is why we have an interest in the identity of the comment or contribution author.

Google Analytics

This website uses the "Google Analytics" service, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), due to our legitimate interests in optimizing and analyzing our online offering within the meaning of Art. 6 para. 1 lit. f. GDPR. The service (Google Analytics) uses "cookies" - text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

IP anonymization is used on this website. The IP address of users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases will the IP address first be transmitted to a Google server in the USA in full and shortened there. This shortening eliminates the personal reference of your IP address. The IP address transmitted by the browser is not combined with other data stored by Google.

Within the framework of the agreement on commissioned data processing, which we as the website operator have concluded with Google Inc., Google uses the information collected to evaluate website usage and website activity and provides services associated with Internet usage.

The data collected by Google on our behalf is used to evaluate the use of our online offering by individual users, e.g., to create reports on website activity to improve our online offering.

You can prevent the storage of cookies on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can prevent the data collected by cookies (including your IP address) from being sent to and used by Google Inc. by installing a browser plug-in. The following link leads you to the corresponding plug-in: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can prevent Google Analytics from collecting data about you on this website by clicking on this link (IMPORTANT: insert Opt-Out-Link). By clicking on the link above, you download an "opt-out cookie". Your browser must therefore generally allow the storage of cookies for this purpose. If you delete your cookies regularly, you will have to click the link again each time you visit this website.

Here you will find further information on data use by Google Inc.:

Use of social media plugins from Facebook

Due to our legitimate interest in the analysis, optimization and operation of our online offering (in the sense of Art. 6 para. 1 lit. f. GDPR), this website uses the Facebook social plugin, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations are recognizable by the Facebook logo or by the terms "Like", "Gefällt mir", "Teilen" in Facebook's colors

(blue and white). Information on all Facebook plugins can be found via the following link: https://developers.facebook.com/docs/plugins/

Facebook Inc. complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the servers of Facebook Inc. Information on this can be found here: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you as a user have visited this website. There is a possibility that your IP address will be stored. If you are logged into your Facebook account while visiting this website, the aforementioned information will be linked to it.

If you use the functions of the plugin – for example, by sharing a post or "liking" it – the corresponding information will also be transmitted to Facebook Inc.

If you want to prevent Facebook Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website and delete the stored cookies. Through your Facebook profile, you can make further settings for data processing for advertising purposes or object to the use of your data for advertising purposes. You can access the settings here:

You can read about what data Facebook collects, uses and processes, for what purpose and to what extent, as well as what rights and setting options you have to protect your privacy, in Facebook's data protection policy. You can find these here: https://www.facebook.com/about/privacy/

Newsletter subscription

The website operator offers you a newsletter in which he informs you about current events and offers. If you wish to subscribe to the newsletter, you must provide a valid e-mail address. By subscribing to the newsletter, you agree to receive the newsletter and the procedures explained.

The newsletter is sent by the dispatch service provider XY, a dispatch platform of the provider ABC, Beispielstraße 5, 12345 Beispielstadt, Germany. Information about the data protection regulations of the dispatch service provider can be found at: beispiel-XY.de/datenschutz.

Revocation and Cancellation: You can revoke your consent to receive the newsletter at any time and thus cancel the newsletter subscription. After your cancellation, your personal data will be deleted. Your consent to the newsletter dispatch will expire at the same time. You will find the link for cancellation at the end of each newsletter.

Newsletters are sent for informational purposes only.

User rights

As a user, you have the right to receive free information, upon request, about what personal data has been stored about you. You also have the right to rectification of incorrect data and to the restriction of processing or erasure of your personal data. Where applicable, you may also assert your right to data portability. Should you assume that your data has been processed unlawfully, you can lodge a complaint with the competent supervisory authority.

Deletion of data

Provided that your request does not conflict with a legal obligation to retain data (e.g., data retention), you have a right to have your data deleted. Data stored by us will be deleted if it is no longer necessary for its intended purpose and there are no legal retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

Right to object

Users of this website can exercise their right to object and object to the processing of their personal data at any time.

If you would like a correction, blocking, deletion or information about the personal data stored about you, or if you have questions regarding the collection, processing or use of your personal data, or if you would like to revoke consents granted, please contact the following email address: [Insert email address]

  • No transfer of data to third parties and third-party providers
  • Integration of third-party services and content (e.g. Google Fonts or YouTube videos)
  • Provision of contractual services
  • Contact via the contact form
  • Use of session cookies
  • Use of the Google Remarketing Tag